OUR SERVICES

Consultation

We offer independent technical advice based on in-depth product and systems knowledge, which has been developed over the multitude of diverse projects we have completed. We provide our consultants with up to date information on market trends and product advancements. Combining our depth of experience with a detailed future vision, our designers are best placed to offer informed consultancy advice.

Concept and Design

The most important part of the project delivery process is to correctly establish the optimum system to fit both the family and property’s requirements. We conduct an initial interview where a room by room performance matrix is drawn up, with all the family’s considerations discussed in line with the marketplace offers - and a system function and control architecture is born. This design document travels with the project to completion and forms the basis for the specific equipment schedule to be prepared against.

Deliver

The key to successful system integration is concise and up to date documentation. Whether it be for first fix cabling or detailed AV furniture design, clear documents are of paramount importance. Communication and documentation are key to our successful operation and we pride ourselves on its quality and presentation. Marquee Home installations are undertaken by our team of experienced and trained in-house engineers. Our strict rules of site engagement reflect the high standards set, with greatest respect given to our clients’ premium interiors and finishes.

Program

Another critical part of the process aims to tailor the completed systems to encompass the specific functionality the client requires. Due to the number of variables involved, we work alongside our clients over the initial daily usage, attending to any minor fine tuning as we go.

Electrical

Working to the highest standards and meeting all the latest regulations, we can undertake all your electrical installation requirements. We work alongside your design team to ensure seamless integration of your electrical installation.

Training

Expert product selection at the design phase, enables us to make user interfaces very intuitive, and as such most clients become familiar with their operation almost immediately. Our skilled engineer will provide an on-site detailed training experience direct with the client or the Parties that will operate the system on a daily bases. Upon this training and at the completion of the project our engineer will provide bespoke Instruction documentation specific to the property if and when a quick user review of operation is needed.

Support

To provide peace of mind we offer tailored Maintenance and service packages designed to meet your unique system's requirement and help maintain your system for optimum performance and reliability, depending on the support and maintenance packages selected we pre-organise and schedule multiple services / maintenance calls throughout the year to provide the necessary system updates required. As a standard protocol for Marquee Home we supply a remote monitoring and Fault prevention diagnostic module / interface that reports and notifies our dedicated office support team of any abnormal operations, this helps us to maintain and remotely support the system with a 90% fault resolution rate without disturbing you and your family unnecessarily.

Our dedicated office support staff and on-road service engineers provide excellent quality of service with on-going preventative maintenance to sustain a reliability system with a consistence added value service to help improve product lifespan, if you ever have any questions or queries Marquee Homes support team are only ever a phone call away if our assistance is required. promptly

CONTACT US

If you would like more information about Marquee Home, or have an enquiry, please use one of the contact emails below:

ADDRESS
Marquee Home Limited
Unit 5 Shepperton Business Park
Govett Avenue
Shepperton
Middlesex
TW17 8BA    View Map

GENERAL ENQUIRIES
Tel: +44 (0)1784 430404
Fax: +44 (0)1784 479910
enquiries@marqueehome.co.uk

SALES TEAM
sales@marqueehome.co.uk

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Company Registration:  no. 3965413
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